For EMHAUC
Shaun Lambe
Street Works Consultant
Openreach
Mobile: 07483 458158
Web: www.openreach.com
Our people are behind everything we do
Openreach Limited runs the UK's digital network. We're the people who connect homes, schools, hospitals, libraries, businesses - large and small, broadcasters and governments to the world. It's our mission to build the best possible network with the highest quality of service, and make sure that everyone in the UK can be connected. We're a wholly owned subsidiary of BT Group and our customers are the 688 communications providers who sell phone, broadband and Ethernet services to homes and businesses.
Openreach is made up of four divisions – service delivery, fibre and network delivery, strategic infrastructure development, and headquarters.
Our 37,000 people are hugely experienced, resourceful and innovative. They tackle complicated engineering problems – from coordinating works with councils, highways agencies, energy suppliers and landowners, to installing and maintaining the complex kit that provides fibre broadband services. They go the extra mile and take on any challenge to build a better, faster and more affordable network that helps our customers stay connected.
Damage to the BT network
If you spot any unsafe or damaged equipment which you think belongs to Openreach, it’s important that you tell us about it.
Please check this guide to make sure it’s ours first.
Then contact using this link
https://www.openreach.com/help-and-support/damage-health-and-safety
You can report things like:
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damaged underground cables (often caused by mechanical diggers in built-up areas)
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loose cables or cables dangling from telephone poles
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damaged green cabinets or unattended cabinets with open doors
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damaged telephone poles (for example if they’re leaning at odd angles, or have fallen down)
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loose, cracked or missing manhole covers.